Typically 2 to 3 days from dispatch for UK orders, 7-10 for international shipping.

We normally dispatch non-personalised orders received before midday Mon-Fri on the same day (excludes bank holidays). Personalised cufflinks are normally dispatched in 1-3 working days (Mon-Fri) but some take a little longer because of how they are made – please read the product description for details of dispatch times on these items.

We also offer express shipping options to UK destinations.

Please see our shipping policy page for full information.

We use Royal Mail or DHL and we will send you a tracking number via email when we notify you of dispatch.

Please contact us if you need us to resend your tracking information

We are based in the UK and ship pretty much worldwide.

International orders are dispatched with DHL and are delivered on an express tracked service.

If we don't ship to your destination, please get in touch and we will see what we can do.

We offer a UK express delivery service on most products (Including personalised). Next day delivery options are available at checkout for these products - order before midday Monday-Friday and we'll ship it same day
for delivery next day guaranteed (Mon-Sat).

We are an online store which is how we keep our prices competitive. We are based in Devizes, Wiltshire.

If you are in the area and want to collect an order, please get in touch before making your purchase.

For UK addresses we usually use Royal Mail (DHL For express) and for International Orders we use DHL. More details can be found on our shipping policy

Please allow 3-5 working days from dispatch for UK addresses and 7-11 days for addresses outside of the UK.

Tracking is available via the link provided in the dispatch notification email. If you think your package has gone missing, please contact us

In the unlikely event that your order has gone missing in the post, we will work with you to find a satisfactory solution.

Yes, we do for most products. Any products with it available will have it available as an option on the product page – just select what you would like from the available gifting options.

Don't worry! We don't include paper invoices with any orders. We send them via email to the purchaser (Yourself) to save on unnecessary paperwork.

Many of our cufflinks can be personalised but not all. Please visit the personalised cufflinks section to view our hundreds of cufflinks designs that can be engraved or customised.

Yes you can to many of our designs but some materials work better than others and it can depend on the complexity of the logo.

How much you can customise your cufflinks will depend on the size of the cufflinks, the design, the material and how much text you would like engraving.

Let us know your idea and we’ll be happy to help to make it a reality. We may charge a setup fee for importing and configuring logos into our software and scaling it onto the cufflinks.

We will engrave whatever you request on your cufflinks within the specified character limit. The more text that you choose the smaller it will appear. We adjust the size depending on the number characters and normally center the text if that is part of the cufflinks design. But if you'd like some help it is no problem, please contact us to discuss your cufflink ideas.

Yes, you can we offer font options on most of personalised cufflink designs. If your selected cufflinks do not have this option but you would like an alternative font, then please get in touch before ordering and we will help if at all possible.

Sometimes we can. We can engrave most common accented letters but some are not recognised by our software. If you would like to check this with us, then please do contact us so we can advise you.

We process orders quickly because our customers appreciate our quick dispatch and delivery times. We can process orders as early as 6am (U.K times) up to late into the evening. We also process some orders on weekends. If your order has already been processed and the order is personalised or engraved cufflinks then regrettably we cannot cancel your order but may be able to refund any shipping costs if it hasn’t been collected by the delivery company.

If you wish to try and cancel your order we advise you to try as soon as possible by emailing us or calling us (If it is out of hours then you should email us). We will try our best to retrieve your order before it has been engraved but we cannot guarantee that we will be able to do this on every occasion.

Please contact us as soon as you can. Please identify your order and provide a brief description of the problem so that we can assist you as quickly as possible.

No problem at all! We are available to take calls Mon-Fri between 9am and 4pm (UK time). Outside of these hours you can reach us by email or leave a voice message which we will reply to on the next working day.